Privacy Policy

When you submit a request, we may collect your name, company or team, email address, phone number, referral channel, project notes, and any links or materials you choose to provide.

Subtitle materials may include SRT files, videos, scripts, terminology, and delivery instructions. Please avoid sending information that is not needed to evaluate or complete your request.

We use submitted information to review scope, contact you, prepare a quote, deliver agreed work, provide support, prevent abuse, and maintain service records.

We may also use limited technical and attribution data to understand website performance and improve the request experience.

Files and links are used only for request review, subtitle translation, burned-in subtitle handling, and agreed video delivery. We do not publish them or use them for unrelated promotional purposes without permission.

Access is limited to people and service providers who need the materials to evaluate, process, store, or deliver the project.

We may use service providers for hosting, forms, email, file transfer, analytics, and production workflows. They receive only the information needed for their role.

We do not sell personal information. We may disclose information when required by law or when reasonably necessary to protect users, the service, or legal rights.

We currently do not use third-party analytics tools or advertising cookies. The website may still process limited technical and attribution data needed for operation, form submission, and source tracking. If third-party analytics is enabled in the future, we will update this policy and provide any notice or choices required by applicable law.

We retain inquiry and project records only as long as needed for evaluation, delivery, support, accounting, dispute handling, or legal obligations.

We apply reasonable organizational and technical safeguards, but no online transmission or storage method can be guaranteed completely secure.

You may ask us to access, correct, or delete personal information associated with your inquiry, subject to contractual, accounting, security, and legal retention requirements.